Claras ("we," "our," or "us") operates the Claras browser extension and the website located at claras.app (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
Account Information: When you create an account or subscribe to a paid plan, we collect your email address and payment information. Payment processing is handled by our third-party payment processor; we do not store your full credit card number.
API Keys: If you provide your own API keys (e.g., for AI model providers), these are stored locally in your browser's extension storage and are never transmitted to our servers.
Support Requests: If you contact us for support, we collect the information you provide in your communication.
1.2 Information Collected Automatically
YouTube Video URLs: When you use the transcription feature, the URL of the YouTube video you are transcribing is sent to our transcription service provider to generate the transcript.
Usage Data: We may collect anonymized usage data such as the number of transcriptions performed, features used, and general interaction patterns to improve the Service.
Browser and Device Information: We may collect browser type, browser version, and operating system for compatibility and troubleshooting purposes.
1.3 Information We Do NOT Collect
- We do not collect or store the content of your transcripts on our servers. Transcripts are processed in real-time and delivered directly to your browser.
- We do not collect your browsing history outside of YouTube video URLs that you explicitly choose to transcribe.
- We do not collect any data from YouTube pages you visit without actively using the Claras extension.
- We do not sell, rent, or trade your personal information to third parties.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To Provide the Service: Processing your transcription requests, delivering AI-generated summaries and chat responses, and enabling all core features of the extension.
- To Process Payments: Managing subscriptions, processing payments, and maintaining billing records.
- To Improve the Service: Analyzing anonymized usage patterns to improve features, fix bugs, and develop new functionality.
- To Communicate with You: Responding to support requests, sending service-related announcements, and providing updates about your account.
- To Ensure Security: Detecting and preventing fraud, abuse, and unauthorized access to the Service.
3. THIRD-PARTY SERVICE PROVIDERS
We use the following categories of third-party service providers to operate the Service:
- Transcription API Provider: We use a third-party API to transcribe YouTube videos. When you request a transcription, the YouTube video URL is sent to this provider. Please refer to their privacy policy for information on how they handle data.
- AI Model Providers: AI features (summaries, chat, table of contents) are powered by third-party AI model providers. The transcript text is sent to these providers to generate responses. These providers process data in accordance with their own privacy policies.
- Payment Processors: We use third-party payment processors to handle subscription billing. We do not have access to your full payment card details.
- Analytics: We may use anonymized analytics tools to understand how the Service is used. These tools do not collect personally identifiable information.
4. DATA STORAGE AND SECURITY
- Local Storage: Your preferences, API keys, highlights, notes, and cached transcripts are stored locally in your browser using Chrome's storage API. This data remains on your device and is not transmitted to our servers unless explicitly required for a feature to function.
- Security Measures: We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Data Retention: We retain account information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required by law to retain it.
5. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
- Opt-Out: You may opt out of non-essential communications at any time by using the unsubscribe link in our emails or by contacting us directly.
- Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at the email address listed below.
6. CHILDREN'S PRIVACY
The Service is not intended for use by individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
7. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your jurisdiction. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.
8. BROWSER EXTENSION PERMISSIONS
The Claras browser extension requests the following permissions, each of which is used solely for the purposes described:
- Tabs: To detect when you are on a YouTube video page and to retrieve the current video URL.
- Storage: To save your preferences, cached transcripts, highlights, and notes locally on your device.
- Clipboard Write: To enable you to copy transcripts and other content to your clipboard.
- Side Panel: To display the Claras interface in a side panel alongside YouTube.
- Scripting: To interact with the YouTube page for features such as timestamp navigation.
- Host Permissions (youtube.com): To access YouTube video pages and enable transcription functionality.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
10. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Support Email: guillermo@dreamspaces.es